If you are not 100% satisfied with your purchase, you can return your web order from BilliardLifestyle.com for a full refund within thirty (30) days from the date of purchase. The returned items must be unworn, unused, unwashed. If applicable, protective inner lining should be intact on swimwear and intimate apparel.
To help us process your return as quickly as possible, please fill out the return form below.
Once your return is received and inspected by BilliardLifestyle.com’s Return Department (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 7 business days. Please note that depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
We do not process any direct exchanges; there is no exception to this process. If you would like to exchange any items, you would return the item as stated above, then simply place a new order online for the items you would like in exchange. For the best service and selection, please return the items pursuant to our return policy and place your order for replacement items online or call BilliardLifestyle.com.
BilliardLifestyle.com products are warranted to be free from defects in workmanship and materials for a period of one (1) year from the date of purchase. This warranty is extended to the original purchaser only and does not apply if damages are caused through abuse, negligence, improper repairs, improper washing, inadequate fit, modifications and alterations or if used other than the manner intended. BilliardLifestyle.com makes no other express warranties or guarantees. Any warranties implied by law shall be limited to ninety (90) days in duration. BilliardLifestyle.com shall not be liable for any incidental or consequential damages. If you suspect that your BilliardLifestyle.com product contains a defect, you may send the product to BilliardLifestyle.com for a warranty evaluation at any time within the first year of purchase. Damaged products covered by warranty will be repaired or replaced with an item of comparable size and style, at BilliardLifestyle.com’s sole discretion. Damaged products deemed not covered by BilliardLifestyle.com’s warranty policy will be shipped back to you. Any purchase from an unauthorized vendor voids the warranty.